Terms and Conditions

  • 1 Website Use
  • 1.1 Content
  • 1.1.1 International copyright and trademark laws protect the entire contents of the site. You may not reproduce, republish, modify, copy, transmit, upload, post, or distribute, in any manner, the material on the site, including text, graphics and code without prior written approval from the company.
  • 1.1.2 Whilst we take every care to ensure that the content of this website is accurate, some of the information contained is supplied to us by third parties and as such we are not able to completely verify the accuracy of all of the contents. You are advised to independently verify any information contained on this website before acting on it. This applies to all product categories, guidelines on use, storage, delivery etc.
  • 1.2 Errors/Omissions
  • 1.2.1 In the event of an error or omission on the website, material or not, we reserve the right to amend or cancel any order in to resolve the issue.
  • 1.2.2 In the event a customer becomes aware of an error or omission on the website, they will contact us immediately to inform us of the error.
  • 1.3 Privacy
  • 1.3.1 We are committed to protecting our customers’ privacy. Although our ability to provide our service requires that we collect personal information about our customers, we take measures to ensure the privacy and confidentiality of that information.
  • 1.3.2 We will not sell, trade or rent personal information to others in any way without your prior approval.
  • 1.3.3 Our forms require users to provide contact information (like name, email, and postal address) unique identifiers (like username and password), and in some cases financial information (like account or credit card numbers) when they register for our services or in connection with an online transaction. Contact information from the signup forms may be used to send information about our products and services. The customer’s contact information may also be used to get in touch with the customer when necessary.
  • 1.3.4 Some pages on this site use “cookies,” which are small files that the site places on your hard drive for identification purposes. These files are used for site registration and customization the next time you visit us. You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may not be able to access certain information on this site. This site may contain links to other sites. Plant Spares Online is not responsible for the privacy practices or the content of such web sites.
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  • 2 Relevant Parties
  • 2.1 UK Construction Parts Ltd, registered as a limited company in England and Wales under company number: 07871992 Registered Company Address: Coggeshall Road, Colchester CO6 2JX. VAT Registration Number GB 127862005.
  • 2.2 Any orders placed on the Plant Spares Online site create a contract between Plant Spares Online and the customer placing the order.
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  • 3 Basis of Sale
  • 3.1 These Terms and Conditions set out the entire relationship between Plant Spares Online and you, the customer, for the sale of goods. Please ensure that you read and understand these Terms and Conditions as these terms are binding upon placement of an order.
  • 3.2 Any samples, drawings, descriptions or advertising that appear on this site or in any marketing material, are provided to give you an approximation of the goods they represent. They do not form part of the contract between the two parties – in particular promotional pricing will be superseded by the pricing indicated on the site and confirmed in your order confirmation.
  • 3.3 You are considered to have placed an order and entered a binding contract with Plant Spares Online when you have:
  • 3.3.1 Ticked that you have accepted the Terms and Conditions on the website; and
  • 3.3.2 You have made payment for the goods ordered.
  • 3.4 On completion of your order you will be issued with an order number. Please quote this order number on any correspondence with Plant Spares Online
  • 3.5 Once an order has been placed the goods are automatically consigned for delivery to the address you have provided. If you wish to cancel an order please do so as soon as possible. Cancellation before 4pm on the day of the order will ensure that you are not liable for any return costs. Goods are usually dispatched on the same working day as the order is placed.
  • 3.6 We have the right to revise and amend these Terms and Conditions as we see fit. You will always be bound by the terms and conditions that were active at the time your order was placed.
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  • 4 Right to Cancel
  • 4.1 You have the right to cancel this contract within 14 days without giving reason.
  • 4.2 The cancellation period will expire after 14 days from the date on which the final item in your order is delivered.
  • 4.3 To exercise your right to cancel, you must inform us of your decision to cancel this contract by a clear statement by email or letter addressed to either:
  • 4.3.1 Email address: spares@ukconstructionparts.com
  • 4.3.2 Address for correspondence: Plant Spares Online, Booms Farm Garage, Coggeshall Road, Earls Colne, CO6 2JX
  • 4.3.3 To meet the cancellation deadline, it is sufficient for you to send your communication concerning your right to cancel before the cancellation period has expired.
  • 4.4 Effects of Cancellation
  • 4.4.1 If you cancel this contract, we will reimburse to you all the payments received from you. Where you are unable or unwilling to arrange the return of the goods yourself, or where the goods have suffered a material reduction in value due to your handling of the goods, we will reduce the value of your reimbursement by the appropriate value.
  • 4.4.2 Once the product has been dispatched from our warehouse, you the customer, will be responsible for the costs associated with returning the order to our warehouse. Where you are unable or unwilling to arrange the return of the order, Plant Spares Online will arrange for the return at the following cost:
  • 4.4.3 We will make the reimbursement without undue delay, and not later than 14 days after we receive the goods back to our warehouse.
  • 4.4.4 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
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  • 5 Promotions
  • 5.1 All promotions are subject to immediate cancellation without warning.
  • 5.2 Promotions can include discount coupons or direct account credit awarded to an individual user.
  • 5.3 Any abuse of the promotion system will result in a user’s account being cancelled and any promotional balances being removed.
  • 5.4 Any user with multiple accounts for a single delivery address will be deemed to be abusing the promotion system and will have all current and future promotional credits/coupons removed immediately.
  • 5.5 Once an order has been placed it is NOT possible for a promotion to be applied to that order retrospectively.
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  • 6 The Goods
  • 6.1 Goods supplied should:
  • 6.1.1 Conform in all material respects with the ordered specification;
  • 6.1.2 Be free from material defects in design, materials and workmanship. In the event of a defect, Plant Spares Online will assist the customer in dealing with the manufacturer of the product.
  • 6.1.3 Comply with all applicable statutory and regulatory requirements for selling the goods in the United Kingdom.
  • 6.2 This does not apply to any defect in the Goods arising from fair wear and tear, wilful damage, accident or negligence (by you or a third party).
  • 6.3 We will take reasonable steps to ensure that your order arrives in good condition.
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  • 7 Defective Goods and Returns
  • 7.1 It is your responsibility to ensure that the goods are suitable for the use to which you put them to.
  • 7.2 In the unlikely event that the goods provided do not conform to these terms, please let us know. If the goods do not conform we will:
  • 7.2.1 Remove the goods at our cost and provide you with a full refund for the value of the goods that have been removed; or
  • 7.2.2 Replace the goods at our cost.
  • 7.3 Dissatisfaction with goods delivered. If you are dissatisfied with the goods delivered, but the goods do conform to these terms and you would like to return the goods we will collect the goods and provide a refund to you provided:
  • 7.3.1 The goods are returned to us in a saleable condition;
  • 7.3.2 At least 66% of the original order is returned.
  • 7.4 These terms and conditions apply to any replacement goods that we may send you.
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  • 8 Limitation of Liability
  • 8.1 If either party fails to comply with these terms, neither party shall be responsible for any losses that the other suffers as a result, except for those losses which are a foreseeable consequence of the failure to comply with these terms.
  • 8.2 Neither party shall be responsible for losses that result from our failure to comply with these terms including, but not limited to losses that fall into the following categories:
  • 8.2.1 Loss of Business;
  • 8.2.2 Loss of income or revenue;
  • 8.2.3 Loss of anticipated savings;
  • 8.2.4 Loss of data;
  • 8.2.5 Any waste of time; or
  • 8.2.6 Any loss due to the sourcing of replacement goods from another provider.
  • 8.3 This clause does not include or limit in any way our liability for:
  • 8.3.1 Death or personal injury caused by our negligence; or
  • 8.3.2 Fraud or fraudulent misrepresentation;
  • 8.3.3 Any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982; or
  • 8.3.4 Losses for which it is prohibited by section 7 of the Consumer Protection Act 1987 to limit liability; or
  • 8.4 Any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.
  • 8.5 We will not be liable for any consequential loss or indirect loss suffered by you, or by anyone to whom you have supplied the goods.
  • 8.6 We will not be liable for losses or damages resulting from the use of the goods for purposes for which the specification and manner of goods or delivery are not suitable.
  • 8.7 We will not be liable for any losses or damages to property or persons that may occur during the delivery process. Liability for delivery process losses or damages rest with our contracted haulier.
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  • 9 Force Majeure
  • 9.1 We will not be responsible for any failure to perform our obligations when impeded by a Force Majeure event such as;
  • 9.1.1 Strikes, lock outs or other industrial action;
  • 9.1.2 Civil commotion riot, invasion, terrorist attack, war, etc.
  • 9.1.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
  • 9.1.4 Transport network failure; or
  • 9.1.5 Communication network failure.
  • 9.3 Our obligations under these terms are suspended for the duration of the Force Majeure event. We will endeavour to fulfil our obligations as soon as possible once the event has ceased
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  • 10 Assignment
  • 10.1 You may not assign or transfer your rights or obligations under these Terms to any other party without the written consent of Plant Spares Online
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  • Parts are supplied per below terms and conditions:-
  • Parts are supplied according to Part Number mentioned in this listing. The part may look different from picture due to part being sourced from different manufacturer but will be of same quality & fit for the purpose.
  • Its customer’s responsibility to check suitability of the advertised part for their machine before they make purchase. Suitability of part can also be checked by giving us their Machine Serial Number so we can check if part is correct for customer’s machine.
  • Part in listing is generic and for use on several machines, any use on your machine is solely at buyer’s risk and your responsibility to ensure it fits. We can be contacted to confirm any fitment if there is any doubt.
  • OEM Part Numbers mentioned on listing are for reference purposes only. We do not imply that any part is a product of these manufacturers.
  • Delivery time stated for any listing is approximate and not guaranteed.
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  • RETURNS POLICY
  • Please check all deliveries are not damaged before you sign for them
  • Any product found to be damaged should be notified to us immediately and must be returned to us within 3 days of receipt or refused at point of delivery.
  • There maybe a 15% handling charge applied to correct parts incorrectly ordered by customers and returned
  • Any special order items are non returnable
  • Please contact us for a returns number before returning any item.